1

Lesson 1.1 – Introduction

2

Lesson 1.2 – Elements of Negotiation

3

Lesson 1.3 – Elements of Negotiation

4

Lesson 1.4 – Case Study

5

Lesson 2.1 – Stages of Negotiation

6

Lesson 2.2 – Explanation of Critical Terms

7

Lesson 2.3 – Identifying fears and hot buttons

8

Lesson 3.1 – Different styles of Negotiation

9

Lesson 3.2 – Different Forms of Negotiation

10

Lesson 4.1 – Distributive Negotiation Tactics

11

Lesson 4.2 – Integrative Negotiation Tactics

12

Lesson 5.1 – Role of First impression

13

Lesson 5.2 – Role of Emotions in Negotiation

14

Lesson 6.1 – Prism Negotiator Model

15

Lesson 6.2 – Contingency Plans in Negotiation

16

Lesson 7.1 – Summary 1

17

Lesson 7.2 – Summary 2

18

Lesson 7.3 – Summary 3

19

Lesson 7.4 – Summary 4

20

Lesson 7.5 – Summary 5

21

Final Quiz

10 questions